Unpredictable and Unsustainable: How Scheduling Practices in DC’s Service Sector Are Wreaking Havoc on Workers

Many of the people who serve us food, stock store shelves and sweep floors suffer from uneven weekly hours and unpredictable schedules. The scheduling practices of retail stores, restaurants and other service-oriented employers in the District make it incredibly hard for thousands of workers — mostly low-wage — to budget for their basic monthly expenses, arrange childcare, pursue education or training, or hold down a second job to try to make ends meet.

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